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On this page
  • FPS Performance-Related Issues
  • Fatal Error - "Windows Defender is running and cannot be cleaned."
  • A driver cannot load on this device.
  • drv error 4 0
  • drv error 4 1811 and drv error 4 1810
  • drv error 1 0
  • drv error 0 0
  • hwid error and hwid error after using a hardware anonymizer/spoofer
  • Cheat is only accessible when ALT+TAB'ing
  • Connect to server failed
  • Blue Screen of Death: KMODE_EXCEPTION_NOT_HANDLED
  • Blue Screen of Death: UNEXPECTED_KERNEL_MODE_TRAP
  • Loader stuck at fetching module or "slow due to DDoS"

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  1. Games
  2. Apex Legends
  3. VERTEX

Troubleshooting

Last updated 19 days ago

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FPS Performance-Related Issues

If you have poor FPS performance while in borderless windowed mode, you can set the game to fullscreen.

  • change/set the settings in the FRESH menu as desired

  • set the game to fullscreen

While in fullscreen, you will be unable to change the settings in the menu. However, some users report that fullscreen performs better.

Fatal Error - "Windows Defender is running and cannot be cleaned."

The loader doesn't have proper permissions elevation.

  • Download the Turn OFF Windows Vulnerable Driver Blocklist registry file below

    • the contents of the .ZIP archive to the desktop or a folder

    • Run the .REG file -> click Yes

    • Reboot the PC

  • Toggle off (Windows Security -> device security -> core isolation)

  • Uninstall all third-party

  • Uninstall all third-party

  • Disable Windows Defender using (password: sordum)

Some users have reported that the Vulnerable Driver Blocklist will be re-enabled after a PC reboot. Always check this before using this product.

A driver cannot load on this device.

The cheat driver cannot access Windows correctly. Disable the driver blocklist to correct this.

  • Download the Turn OFF Windows Vulnerable Driver Blocklist registry file below

    • the contents of the .ZIP archive to the desktop or a folder

    • Run the .REG file -> click Yes

    • Reboot the PC

Some users have reported that the Vulnerable Driver Blocklist will be re-enabled after a PC reboot. Always check this before using this product.

drv error 4 0

The loader doesn't have proper permissions elevation.

  • Uninstall all third-party

  • Uninstall all third-party

  • Download the Turn OFF Windows Vulnerable Driver Blocklist registry file below

    • the contents of the .ZIP archive to the desktop or a folder

    • Run the .REG file -> click Yes

    • Reboot the PC

Some users have reported that the Vulnerable Driver Blocklist will be re-enabled after a PC reboot. Always check this before using this product.

drv error 4 1811 and drv error 4 1810

The system BIOS mode or Windows installation is not UEFI.

You can check your current system BIOS mode:

  1. Press the Windows key

  2. type system information

  3. check the BIOS Mode value

drv error 1 0

Most commonly, this error is caused by Riot Vanguard anti-cheat,

  • Uninstall all third-party

  • Uninstall all third-party

drv error 0 0

Windows Defender has re-enabled itself.

hwid error and hwid error after using a hardware anonymizer/spoofer

The PC's HWID has reset. The user must request a reset via a support ticket. Please note the HWID reset guidelines below.

Some hardware anonymizers/spoofers will break the PC's HWID. Our anonymizer can preserve or avoid changing the PC's HWID.

If your anonymizer does not have this feature, you will break the PC's HWID.

HWID reset guidelines

Cheat is only accessible when ALT+TAB'ing

User Account Control (UAC) prevents the cheat from interacting correctly with the Windows environment. Disable UAC.

  • Download & run the Disable UAC registry file below

    • the contents of the .ZIP archive to the desktop or a folder

    • Run the .REG file -> click Yes

    • Reboot the PC

Connect to server failed

The DEX-N loader server automatically reboots every six (6) hours.

  • Wait 60 seconds and try again

In rare cases, the server will not come online after a reboot. In this case, it will attempt another reboot.

Blue Screen of Death: KMODE_EXCEPTION_NOT_HANDLED

This stop code, 0x0000001E, results from Windows not correctly interacting with the cheat driver.

  • Download the Turn OFF Windows Vulnerable Driver Blocklist registry file below

    • the contents of the .ZIP archive to the desktop or a folder

    • Run the .REG file -> click Yes

    • Reboot the PC

Blue Screen of Death: UNEXPECTED_KERNEL_MODE_TRAP

This stop code results from Windows not correctly interacting with the cheat driver & potentially corrupted Windows files.

  • Press Start -> type cmd -> press ENTER -> type DISM /online /cleanup-image /restorehealth -> press ENTER

  • type sfc /scannow press ENTER

  • Download the Turn OFF Windows Vulnerable Driver Blocklist registry file below

    • the contents of the .ZIP archive to the desktop or a folder

    • Run the .REG file -> click Yes

    • Reboot the PC

If you are using a laptop, please do the following:

Press Start -> type system information -> press ENTER

Include a screenshot of this screen in the ticket.

Loader stuck at fetching module or "slow due to DDoS"

This means the loader is having trouble downloading (fetching) the cheat module. This is typically due to several reasons:

  • slow network connection

  • the user is too far (high ping) from the loader server

  • Windows is out of date

  • wrong loader version

You can try the following:

Toggle off (Windows Security -> device security -> core isolation)

Convert Windows installation to UEFI

If unable to complete the guide, reinstall Windows; see

anti-cheat.

Disable Windows Defender using (password: sordum)

Disable Windows Defender using (password: sordum)

Always use a recommended spoofer. We do not provide support or complimentary resets for third-party spoofers.

To prevent abuse, users are permitted one (1) request per active 7-day license key and two (2) requests per active 30-day license key. If you need more resets,

If the UNEXPECTED_KERNEL_MODE_TRAP blue screen stop code persists after following these steps, please In your ticket, please indicate whether you use a laptop or a desktop PC.

Install a VPN software such as , select a server in the Netherlands

and install all the latest updates, rebooting the PC and re-checking for updates each time until no further updates are available

re-download the loader file from

memory integrity
using this guide.
Uninstall Riot Vanguard
Sordum Defender Control
Sordum Defender Control
At this time, we only recommend our spoofer.
please purchase them here.
open a support ticket.
NordVPN
Run Windows Update
your order
memory integrity
Sordum Defender Control
Bypassing a HWID Ban
853B
Turn OFF Windows Vulnerable Driver Blocklist.zip
archive
853B
Turn OFF Windows Vulnerable Driver Blocklist.zip
archive
853B
Turn OFF Windows Vulnerable Driver Blocklist.zip
archive
Disable Windows Vulnerbale Driver Blocklist (.reg file).
455B
Disable UAC.zip
archive
Disable UAC (DisableLUA.reg) file.
853B
Turn OFF Windows Vulnerable Driver Blocklist.zip
archive
Disable Windows Vulnerbale Driver Blocklist (.reg file).
853B
Turn OFF Windows Vulnerable Driver Blocklist.zip
archive
Vulnerable driver error.
drv error 4 1810.
drv error 1 0.
drv error 0 0.
hwid error.
Connect to server failed.
KMODE_EXCEPTION_NOT_HANDLED stop code.
UNEXPECTED_KERNEL_MODE_TRAP stop code.
The fetching module screen.
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