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Troubleshooting

No server is available to handle your request

The loader authentication server request is being blocked by your ISP or a firewall present on the network.

  • use a VPN to complete authentication and then disconnect when finished (or stay connected if you desire)

No server is available to handle your request error.

An error occurred while sending the request.

The loader authentication server did not respond.

  • the auth server may be running slow; retry in a few minutes

  • something on the PC or the network is blocking the build server, use a VPN

  • the auth server may be down; wait longer to retry

An error occurred while sending the request error.

Game crashes or

  • Return to the Setup Guide and follow all steps

  • Typically, game crashes are related to the cheat's inability to access memory properly. For this, you will need to check if memory integrity is toggled off in Setup Guide

Some users have reported that memory integrity settings will re-enable after a PC reboot.

Menu & Injection Issues

If you are having issues with the menu opening or injecting, ensure you have uninstalled all antivirus software, disabled Windows Defender (some users report Windows Defender auto-restarting after a reboot), and have the following drivers downloaded and up to date:

Failed to connect

When injecting, the user receives this error:

Check your network and disable any conflicting software such as a firewall or VPN.

Failed to connect to host/VPN error.

Something on your PC or network is blocking our authentication server. This error is typically a software or firewall issue.

  • uninstall all third-party

  • uninstall all third-party

  • uninstall all third-party

Sometimes, this is caused by your router or modem configuration.

  • login to your router and check the firewall settings or any network security settings, parental controls, etc. that may be filtering or blocking traffic

    • optionally, you can whitelist or "DMZ" your PC in your router (we do not recommend leaving your PC in a DMZ, ever - only do this to test!)

Lastly, this could be your ISP blocking our auth servers.

  • Install a VPN software such as NordVPN

If all the above solutions do not work, reinstall Windows.

DirectX Error code 0x887A005

This error is complex, as it is caused by multiple issues. There is no known single fix for this error.

DirectX Error; "DirectX encountered an unrecoverable error."

In order and one-by-one, try the following resolution steps:

Most likely to resolve this error:

Other steps to try:

  • Return to the Setup Guide and follow all steps

  • Press start -> type %appdata% -> go up a directory to C:\Users\[username]\AppData, navigate to the Local folder -> look for folders with random lowercase letters -> delete them

  • In this same directory, Local, look for a folder named loader -> delete the folder

When running the CHARLIE cheat, it generates a random folder name in the Local directory and dumps the loader executable, configuration files, and other necessary files to run the cheat. Sometimes, when the cheat injects, it can hook incorrectly into the kernel of your PC and corrupt itself. By deleting it, you effectively clear this temporary directory to allow the cheat to run "fresh."

  • Press start -> type documents -> navigate to the Call of Duty directory -> delete the players folder

  • Follow the steps in Menu & Injection Issues

  • Press start -> type windows update -> check for Windows updates, also click advanced options and check for optional updates -> install all updates

  • If using an NVIDIA GPU, press start -> type geforce experience -> click drivers -> in the top right, click the three dots -> choose studio driver -> install these drivers

  • Reboot PC

In NVIDIA GeForce, the Studio drivers are considered "production-ready" drivers. This means NVIDIA has validated and tested these drivers to be stable.

This video may also help troubleshoot this DirectX error:

Video guide for resolving the DirectX error.

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